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At Sangemur, we invite you to explore our collections and discover how our clothing can elevate your wardrobe while celebrating your individuality.
At Samgemur, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website, www.samgemur.com, or interact with us through any other digital channel.
By using our services, you agree to the terms of this Privacy Policy.
We collect the following types of personal data:
Account Details: Name, email address, phone number, billing and shipping address.
Order Information: Items purchased, order value, payment details (processed securely via third-party providers).
Communications: Customer service messages, feedback, and responses to surveys or promotions.
Device Information: IP address, browser type, operating system, and device identifiers.
Usage Data: Time spent on our website, pages viewed, referring URLs, and session data collected via cookies and similar technologies.
We use the data collected for the following purposes:
Order Fulfillment: Process transactions, confirm orders, deliver products, and manage returns or exchanges.
Customer Support: Provide assistance, respond to inquiries, and resolve issues.
Marketing & Promotions: Send promotional emails, SMS, or offers you opted into (you can opt-out anytime).
Site Optimization: Analyze user behavior to improve our website’s performance, user experience, and content relevance.
Legal Compliance: Fulfill any legal, regulatory, or tax obligations.
We do not sell or rent your personal information. However, we may share your data with:
Trusted Service Providers: Shopify (our e-commerce platform), payment gateways, shipping carriers, and email marketing tools.
Legal Authorities: When required by law, subpoena, or court order.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred under confidentiality agreements.
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law (e.g., for tax, legal, or accounting purposes).
Depending on your location, you may have the following rights:
Access & Correction: Request access to or correction of your personal data.
Deletion: Request deletion of your information (subject to legal or operational constraints).
Opt-Out of Marketing: Unsubscribe links are included in every promotional message.
Data Portability: Request a copy of your personal data in a structured, commonly used format.
To exercise these rights, please contact us at hello@samgemur.com.
We use cookies and similar technologies to:
Remember your login details
Maintain your shopping cart
Analyze traffic patterns and improve performance
Serve personalized ads via platforms like Meta, Google, and TikTok
You may control cookie preferences through your browser settings or opt-out through third-party tools such as www.aboutads.info/choices.
We implement industry-standard security measures, including SSL encryption, secure servers, and access controls, to protect your personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
If you access our services from outside the UAE or Pakistan, your data may be processed in countries that may not provide the same level of data protection as your home country. By using our site, you consent to this transfer.
Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe a child has provided us with information, please contact us immediately.
We may update this policy periodically to reflect changes in our operations, legal requirements, or privacy best practices. The updated policy will be posted on our website with the “Effective Date” at the top. We encourage you to review it regularly.
If you have questions or concerns about this Privacy Policy or how your personal data is handled, you may contact us at:
Email: samgemur.sm@gmail.com
Website: www.samgemur.com
At Sangemur, we invite you to explore our collections and discover how our clothing can elevate your wardrobe while celebrating your individuality.